What happens when providers and suppliers speak the same language of performance? In this session, leaders from Medtronic and Cleveland Clinic examine how the On Time in Full (OTIF) metric is redefining collaboration across the healthcare supply chain. Learn how a cross-industry coalition co-developed a shared standard, guided GHX’s product roadmap and built a foundation for innovation. Attendees will gain insight into how shared data enables greater trust, accountability and resilience—turning fragmented information into actionable intelligence across the ecosystem. 

Speakers: 
Geoff Gates, Senior Director SCSS P2P & Technology, Cleveland Clinic
Julie Jenison, Americas EDI & OCR Channel Lead, Medtronic

A clean item master is the foundation of an efficient supply chain—yet maintaining one can feel overwhelming. In this interactive workshop, users will learn proven techniques for identifying duplicates, correcting attributes and standardizing data across facilities. We’ll walk through hands-on exercises showing how improved data quality drives better purchasing, accurate analytics and stronger clinical alignment. Participants will explore tools for automated validation, ongoing cleansing and governance best practices that keep the item master “evergreen.” Leave with a clear roadmap for turning data accuracy into measurable cost savings and operational stability.

Speaker: Jayne Nelson, Solutions Specialist, GHX

Bill Only workflows often create delays, inaccuracies and unnecessary expense. This session, designed for providers and suppliers alike, gives users practical, step-by-step methods to simplify the entire Bill Only process—from vendor engagement and documentation capture to pricing validation and match rates. Participants will practice using tools that automate intake, ensure real-time visibility and enforce standard procedures. Learn how to reduce manual touches, eliminate invoice discrepancies and strengthen compliance across departments. Whether your organization struggles with variability or volume, this workshop equips you with repeatable, standardized processes that improve speed, accuracy and savings for high-value implant and specialty orders.

Speaker: April Imel, Sr. Clinical Solution Specialist, GHX

Take control of the most frustrating part of the procure-to-pay cycle: exceptions. This hands-on workshop—relevant to teams on both the provider and supplier side—walks users through real scenarios involving pricing mismatches, contract gaps, missing data and receiving discrepancies. Participants will learn how to use exception management tools to pinpoint root causes, automate corrections and prevent issues from recurring. Explore dashboards, workflows and rules that align contract pricing, item data and vendor practices across the system. By the end, users will understand how to reduce cycle times, improve match rates and regain staff capacity with more predictable, exception-free processes.

Speaker: Kathy Palmentere. Sr. Solution Specialist, GHX

Designed for suppliers, this session provides an in-depth look at how to achieve true, scalable order automation with provider partners. Participants will walk through real configuration workflows that eliminate manual order touches and ensure clean data exchange. The session also highlights how automation analytics can be created and used, along with best practices that increase provider adoption. Whether the goal is higher EDI utilization, fewer order discrepancies or full straight-through processing, this session equips supplier teams with the insight needed to deliver reliable, end-to-end digital ordering.

Speakers: Andrea Bundermann, Solution Specialist, GHX
 

Behind every invoice and every payment is a story that connects providers and suppliers. When parts of that story are manual, friction grows for both sides. This session demonstrates how GHX helps organizations automate the steps of the invoice-to-pay cycle. Participants will see how these automated flows come together in the GHX Invoice & Payment Dashboard—a shared view that reveals exceptions, cash-flow patterns, rebate opportunities and payment timing. In a hands-on breakout, attendees will learn how to navigate the dashboard to gain insight that drives action, and how automation and visibility create more predictable, collaborative relationships.

Speaker: Trudy Lotter, Sr. Solution Specialist, GHX

Hear from Ezkanazi Health System on how they are optimizing their item master strategy by leveraging the combined strengths of GHX Exchange and Marketplace. Discover how shifting from resource-heavy manual management to hosted content helps reduce operational burden, improve accuracy and streamline updates across the supply chain. Acquire actionable knowledge—including practical steps and lessons learned—and gain deeper, real-world advice from teams who have navigated this transition. Connect with peers using the same tools for shared learning and collaboration. 

Discover how a leading Health System transformed their daily reporting from time-consuming and manual to automated, actionable and insight driven. They will share the strategies, tools and process changes that helped them modernize reporting, improve visibility and empower teams with reliable data every day. Learn the steps they took—and the outcomes they achieved—by revolutionizing their analytics workflow. Through practical demonstrations and discussion, see firsthand how power users structure their reporting processes. 

Learn how the Vanderbilt Health team is elevating their best-in-class performance by leaving behind legacy sourcing practices and embracing evidence-based insights to inform strategic initiatives. Discover why success centers on clinician-driven decision-making paired with a conscious understanding and commitment to contract compliance. Gain deeper perspective from those who've implemented these methods – including lessons learned, practical tips and opportunities to engage with peers who use similar sourcing tools and framework

Speakers: 

Terry Dewaratanawanich, MMHC, BSN, RN, Senior Sourcing Manager, Vanderbilt Health
 

Join Smith + Nephew for a supplier eInvoicing panel discussion where they will share real-world strategies for implementing, streamlining and scaling eInvoicing processes across diverse business models. Discover what’s worked (and what hasn’t) when it comes to invoice automation, including lessons learned when managing exceptions and ensuring invoice-to-order alignment. Walk away with provider and supplier collaboration tips to accelerate eInvoicing adoption and measure ROI—time savings, error reduction and improved payment cycle visibility. Gain insights from experienced power users and the opportunity to compare approaches with peers. 

Summit Central is a vibrant space where you can network and enhance your learning experience. Drop in anytime, except during General Session, to take advantage of valuable resources and connections.

• Solution Zone – Spend one-on-one time with GHX product experts to ask questions, explore best practices, and gain hands-on knowledge about GHX solutions.
   
• GHX Innovation – Unlock the full potential of GHX solutions by learning how they work together to drive digital transformation and help strengthen the patient-centered business of healthcare.
   
• GHX Shop – Redeem points earned throughout the GHX Summit and pick from a selection of unique take-home items. Or choose to convert your points to a donation benefiting one of several nonprofit community impact organizations.