In healthcare, we often talk about value and cost. But what is the cost to an organization when they forget about the human element behind their financial numbers? Research shows recovery from a negative work experience varies based on its severity, individual resilience, and workplace support. It may take weeks, months or longer, with lasting effects in toxic environments. In this session, attendees will learn ways they can overcome the “cost of not” by making small changes to their culture that boost employee engagement and produce large gains.