GENERAL CONFERENCE FAQ

Now in its 23rd year, the GHX Summit is an annual, in-person three-day industry event bringing together both the buy and sell sides of healthcare—providers, suppliers and distributors—and across all levels of the organization, from executive to strategic to tactical to advance the business of healthcare. It is a super education-packed event filled with real-world learning, best practice sharing and networking. 

Educational and Inspiring Sessions 
 

  • Breakout Sessions – Representatives from healthcare providers and suppliers share their expertise, strategies, best practices and success stories with actionable ideas to take home and apply at your own organization. 
  • General Sessions – Nationally renowned experts, thought leaders and notable personalities bring inspiration and insight to grow both professionally and personally.
  • Solution Overviews – GHX product experts give a deep dive into a variety of GHX solutions including what challenges the solution solves for, the benefits delivered, who uses the solution and how it works.
  • Summit20 Talks – A wide range of engaging influencers, experts and transformational leaders share knowledge and insights around today’s trending topics in these popular, quick 20-minute TED Talk-like presentations.


Summit Central 
Summit Central is an expansive ballroom where attendees gather to collaborate, connect and learn. This is the place to be when you’re not attending a session! Drop-in to take advantage of all the dedicated resources of Summit Central:  
 

  • Solution Zone – At dedicated computer kiosks, spend time 1:1 with GHX product experts to ask questions, talk best practices and elevate your knowledge about GHX solutions.  
  • GHX Experience – Learn how GHX solutions work together to help strengthen the patient-centered business of healthcare.
  • Summit20 Talks – Join these TED Talk-like presentations, described above, throughout the day. They’re fast paced and an easy, convenient way to engage on a broad range of interesting, timely topics.  
  • Unite 360 Meet & Greet Station – Drop by to join and/or meet up with fellow Advocates and the behind-the-scenes team supporting Unite 360, the GHX Advocate Community—an online community of professionals committed to learning, growing and networking.  
  • GHX Shop – Redeem earned Summit Points for a fun selection of unique take-home items — Summit memorabilia or a gift for someone back home. Or instead, donate your Summit Points to one of several nonprofit community impact organizations.  
  • Networking Lounge – Arrange to meet up with peers, business partners and/or GHX at this open seating area, great for 1:1 or small groups needing space for impromptu conversations. 

Summit Central is open throughout the Summit except during General Sessions.  
 
Plus 

  • Networking opportunities throughout 
  • 2023 GHXcellence Awards  
  • Evening events to kick back and enjoy time with fellow attendees  

Healthcare providers and suppliers alike appreciate the Summit’s ability to pull back the curtains and see what life is like for the opposite party. It’s a unique opportunity to better understand each side’s challenges and set a pathway to stronger trading relationships. 

GHX Summit is an in-person event only. Nothing compares to meeting face to face with peers, business partners, industry experts, GHX staff and leadership. 
 
GHX follows the Centers for Disease Control and Prevention (CDC) recommended safety protocols related to the COVID-19 pandemic in effect for the event dates. 
 
Visit the Health & Safety Guide page to view safety protocols and attendee expectations. 

 

Select sessions may be recorded and made available to paid registrants after the Summit. More details will be shared closer to the event.    

Hilton Chicago 
720 South Michigan Avenue 
Chicago, IL 60605 
 
Consider extending your stay in Chicago! The Hilton overlooks Grant Park and is close to Buckingham Fountain, The Art Institute of Chicago, and Wabash Arts Corridor. Other close by highlights include State Street shopping, Soldier Field, Shedd Aquarium, Adler Planetarium, and the Field Museum.  

The 2023 program covers a broad range of topics providing healthcare organizations with new knowledge, insights and best practices around today's critical challenges. Topics align under three themes, and include but are not limited to:

Current & Future Healthcare Landscape
- Health Equity
- Staffing & Supply Shortages
- Consumerism
- DEI - a Supply Chain Perspective
- Mergers & Acquisitions
 
Digital Transformation
- Cloud, Interoperability & Optimization
- Financial Agility in Invoice & Payments
- Digitizing the Procure-to-Pay Process
- Safety & Security with Credentialing & Compliance
 
The Journey to Modernize
- Supply Chain Resiliency & Sustainability
- Change Management & Innovation
- Clinically Integrated Supply Chain
- Data & Clinical Evidence for Value-Based Decisions

 

Representatives from both the buy and sell sides of the healthcare supply chain, from all functions and organizational levels – from executive to strategic to tactical. 

  • Supply Chain 
  • Value Analysis 
  • Compliance 
  • Finance 
  • Clinical 
  • eCommerce 
  • Customer Service & Sales 
  • IT 

Yes, the networking opportunities are plentiful and woven throughout the event from Summit Central to meals to evening social events.  

Yes! GHX product experts, along with representatives from Product Education, Operations, Integrations, Consulting and Customer Success, will be available in Summit Central on a drop-in basis.  

Current GHX customers and non-customers alike find Summit Central to be an invaluable and convenient place to meet the experts who have deep knowledge of GHX tools, can answer individualized questions, demo GHX solutions at computer kiosks, discuss ways to maximize their GHX investment, and learn industry best practice tips.  

Yes! Winners of the 2022 GHXcellence Awards will be announced and celebrated, and we will recognize the: 

  • 2022 Best 50 Providers  
  • 2022 Millennium Club 

Learn more about the GHX Awards Program.

We welcome speaker proposals that are educational in nature, offer best practice learning or share success stories. Topics should be related to, and be from, stakeholders in the healthcare procure-to-pay / order-to-cash cycles, clinician data management, payment automation, automated inventory management, remote case observation or other topics focused on improving the business of healthcare. 

If you have a story to tell or wisdom to share and are interested in speaking at Summit 23, let us know! For consideration, complete the Call For Speakers form or contact your GHX representative.

No, the GHX Summit does not offer exhibitor opportunities.

Yes! Please contact summit@ghx.com for registration instructions. 

CONTINUING EDUCATION CREDIT (CEC) HOURS

Yes. The Summit is a great way to earn AHRMM-approved CEC credits for maintaining your Certified Material & Resource Professional (CMRP) designation. Closer to the event, we will share which sessions qualify for CEC credits. 

The number of CECs earned is based on sessions attended. Badge scanning at the entrance to sessions will validate your participation. 

Summit 23 provider attendees who earn CEC credits will receive their CEC certificate via email from Summit@ghx.com in June 2023.  

The number of CECs earned is based on sessions attended. Badge scanning at the entrance to sessions will validate your participation. 

DATES, TIMES & LOGISTICS 

Summit begins: Tuesday, May 9, 2023 (late afternoon; exact time TBA) 

Summit closes: Friday, May 12, 2023 (mid-late morning; exact time TBA)
 

View the Schedule-at-a-Glance on the home page for additional schedule information. It will be updated as new information is confirmed. The detailed agenda will be published closer to the event.

Recommended arrival: Tuesday, May 9, by 3:00 PM CT 

Recommended departure: Friday, May 12, after Noon CT  

2023 Fees  

  • $1100/person early registration - through February 3
  • $1500/person regular registration - effective February 4

 *Fee covers materials and meals (Tuesday reception through Friday breakfast)  

  • Meals beginning with the Tuesday reception (heavy hors d'oeuvres) through breakfast on Friday 
  • Conference materials 
  • Event mobile app 
  • Conference space WIFI 

GHX will follow the Centers for Disease Control and Prevention (CDC) recommended safety protocols related to the COVID-19 pandemic in effect for the event dates. Due to the dynamic nature of the pandemic, the protocols are likely to change between now and the Summit. A Health & Safety Guide including safety protocols and attendee expectations will be shared with all registrants by email and published on the Summit website here approximately 30 days prior to the event. 

Click here to register.

Prorated registration options are not available. 

No, a discount is not available for multiple attendees from one organization.

Once the early registration deadline has passed, early rates are no longer available.  

To modify your registration, sign in here.

To cancel, please read the Substitution & Cancellation Policy. Instructions for cancelling your registration can be found in the FAQ titled: I am no longer able to attend. Can I transfer my registration to a co-worker? 

Yes. Email your request to summit@ghx.com.

Your registration confirmation email, sent from summit@ghx.com, includes a link to download your invoice. If you cannot locate your confirmation email, sign into your registration to download a copy. 

Your registration confirmation email, sent from summit@ghx.com, includes a link to download your receipt. If you cannot locate your confirmation email, sign into your registration to download a copy. 

Check payments are due as soon as possible upon registration. Registrations with early pricing ($1100) must be paid in full by March 31, 2023, to retain early pricing.  

- CHECK TO: GHX 
- MEMO LINE: 2023 Summit & registrant’s full name 
- MAIL TO: 
     GHX 
     ATTN: Jackie Howard 
     1315 W Century Dr., Suite 100 
     Louisville, CO 80027 

Not a problem. Sign into your registration then navigate through your registration information (click Next button at bottom of registration pages) until you reach the payment section. Select the pay by credit card option and proceed.  

Note: If you select to pay by check, you will receive “balance due” email reminders until payment has posted. A confirmation will be sent when payment is received.  

Yes. If you selected to wire payment in registration, wiring instructions are provided in your email confirmation from summit@ghx.com. At any time, you may also contact us by email at summit@ghx.com to request wiring instructions. 

Note: If wiring a payment, please email summit@ghx.com to inform us when payment will be wired. This ensures payment is received and credited to the correct registration. 

Yes, your registration may be transferred to a co-worker at no cost. As soon as possible, or no later than May 8, please email your request to summit@ghx.com. Please include the name and email address of the current registrant along with the following information for the substitute: 

  • Name 

  • First name for badge 

  • Last name for badge 

  • Job title 

  • Company name (if different, as in the case of a different division) 

  • Company address (if different) 

  • Email address (work) 

  • Phone (work) 

  • Phone (cell) 

  • Emergency contact name 

  • Emergency contact’s phone 

HOTEL | HILTON CHICAGO

Hilton Chicago 
720 South Michigan Avenue 
Chicago, IL 60605  

No, hotel is paid separately from Summit registration. 

For booking instructions, read the FAQ titled: How do I make my hotel reservation in the room block? 

Yes.  

  • $269/night plus tax 
  • Rates available 3 days pre- & post-Summit, based on hotel availability 
  • Deadline to reserve: Thursday, April 13, 2023 

Before booking a hotel room, please register for the Summit. Upon completion of your event registration, a link to the Hilton Chicago's online reservation system will be provided in your: 

  • Registration confirmation page  
  • Your email confirmation  

NOTES:  

  • To receive the room block rate, you must reserve your room using the provided link 
  • A credit card is required to reserve a room; no charge will be incurred at that time 
  • After booking your room, you will receive an email confirmation from the Hilton Chicago 
  • Deadline for room block is Thursday, April 13, 2023 
  • Please book your hotel as soon as possible; availability is first come, first serve 
  • As a Summit attendee staying at the Hilton Chicago, you will have 2 confirmation numbers: 
    • Summit registration confirmation number 
    • Hilton Chicago confirmation number 

Chicago is a vibrant city with so much to see and do! GHX room block rates are available 3 days before and after the Summit. Make your extended reservation just as you normally would, entering the full date range of your intended stay. 

Yes, a credit card is required when reserving a room at the Hilton Chicago — a normal practice across the hotel industry. Your credit card will not be charged at that time.

Please refer to your reservation confirmation email from the Hilton Chicago for instructions on modifying your hotel reservation.

Please contact Hilton Chicago directly to cancel a room reservation. Contact information can be found on your reservation confirmation email from the Hilton. Cancellations must be received 72 hours in advance to avoid a 1-night charge.  

Note: If you cancel your Summit registration you are responsible for your canceling hotel. 

AGENDA, ATTENDEE LIST & PRESENTATIONS

Before the agenda or any sessions are published, view the Schedule-at-a-Glance on the home page for a general flow of Summit activities. 
  
DECEMBER - FEBRUARY 
A partial list of confirmed sessions and speakers (the "preliminary agenda") will be published with additional sessions/speakers added as they are confirmed. 
  
MARCH - APRIL 
The detailed agenda will be published showing session dates, times and room assignments. 
  
Early registrants will receive an email notification when the session list and detailed agenda are published, or other significant announcements warrant. Agenda is subject to change. 

Curious what the agenda will be like? While the Summit schedule and sessions are all-new each year, viewing last year's online agenda may give you a feel for what to expect.

Yes, the mobile app will be published roughly 2-3 weeks before the Summit. Registrants will receive an email with instructions when the app is available to download.  

Be sure to log into the mobile app for full functionality and information. 

Registrants will be able to view attendee names and organizations in the event mobile app.  

MISCELLANEOUS FAQ