Driving Operational Excellence at Scale: UPMC’s P2P Transformation

Operational excellence at scale requires disciplined automation and measurable performance. In this session, UPMC shares how it transformed procure-to-pay operations through near-touchless invoice processing and enterprise-wide digital integration. With 98.98% of PO invoices processed touchless, a 91.87% first-time match rate, 95.89% on-time payment performance and a four-day EDI invoice cycle, UPMC earned $4.8M in early pay discounts while strengthening operational reliability. Attendees will gain practical insight into how scalable digital strategies drive financial benefit, improve cycle times and deliver consistent supply chain performance across a high-volume enterprise.

Tuesday, May 12, 2026
11:30 AM - 12:15 PM
L3 | Celestin BC
Breakout