Digitize Contract to Cash - Positive Customer Experience - Patient Care at Core 

Insights from GE Healthcare Pharmaceutical Diagnostics (GEHC PDX) division’s digital journey in delivering time-critical diagnostic imaging products to healthcare providers for patient care across North America. Sharing the key lessons on how execution of a wing-to-wing business process efficiency increase evoked a positive customer experience. 
This discussion is intended to kindle a spark in answering some of healthcare supply chain’s most pressing questions:

  • Is touchless order processing a reality in the pharmaceutical world? 
  • With ever-changing IT landscape should the focus be on staying agile & futuristic (or) maximizing efficiency across board? 
  • How do you create partnerships that can drive value?   
Karthik Namachivayam
Great Hall 1 - 3