How HCA and 3M Have Come Together to Combat System Nuances Impacting the Invoice Process

There has to be a better way: learn how these two prestigious organizations refused to backtrack on automation progress – or settle for the status quo – by partnering together on finding the root cause of invoice processing challenges in order to identify the best possible resolution. Every constituent in healthcare – regardless of size or type – is experiencing increased pressure to achieve operational excellence, while facing barriers at levels never seen before. To overcome challenges related to the invoicing process, these two organizations saw the value in fostering their already well-established relationship by rolling up their sleeves, stopping assumptions and keeping customer experience and success top of mind.

Joe Arcuri Marivel Cardenas Denise Odenkirk
Regency Ballroom 3